Lately I’ve heard folks complain that it’s hard to find back emails in the web interface version of our new email system, because only a few messages are displayed at a time. If this is a problem for you, you can do two things.
1. You can change the display so that the message list is on the left and the message you are looking at is on the right. This looks like this:
Do this by going to the gear (top right) and choosing Display Settings, then Show reading pane on right.
2. There is a powerful search engine that allows complex queries. You can just type a name into the box (upper left, labeled ‘Search Mail and People’). That will find all email from and to that person and all messages that mention them.
But you can also type From:Snerdwell and it will only display messages with that name in the ‘From’ field. Similarly for To: and Subject:, although the latter is a little more subtle. If you want subjects that are more than one word long, enclose the words in double quotes: Subject:”Elephants castles” The important point is that you can concatenate (i.e. string together) successive search items. So to find all messages from Snerdwell that contain the word ‘rhinoceros’ you can type From:Snerdwell rhinoceros To find messages with attachments, type hasattachment:yes. If you know the name of the attachment, you can type attachments:presentation.pptx
There are far more subtleties, and you can read about them on the C&IT Knowledgebase.