Wolverine Human Services provides safety, sustenance, nurturing, and therapeutic intervention for children. Interested in work in this type of environment? Come and speak with reps from this organization and drop off a resume at their meet & greet.
Come join Us!!!
Tuesday, October 23, 2018
12:00 pm – 3:00 pm
This position is responsible for general office duties in support of the Michigan Administrative Hearing System
(MAHS). Duties consist of reviewing and processing electronic documents, sending templated orders to interested parties, file preparation, providing case status information to callers and visitors, covering multi-line phone and processing all incoming mail.
Required Education and Experience
Educational level typically acquired through completion of high school.
General Office Assistant 5
No specific type or amount of experience is required.
General Office Assistant 6
One year of administrative support experience.
General Office Assistant E7
Two years of administrative support experience, including one year equivalent to the intermediate level.
Additional Requirements and Information
Please attach a cover letter and resume to your application.
Certain positions may require a criminal history background check.
View the job specification at: http://www.michigan.gov/documents/GeneralOfficeAssistant_12692_7.pdf (Download PDF reader)
come a Part of the NIKE, Inc. Team
NIKE, Inc. does more than outfit the world’s best athletes. It is a place to explore potential, obliterate boundaries and push out the edges of what can be. The company looks for people who can grow, think, dream and create. Its culture thrives by embracing diversity and rewarding imagination. The brand seeks achievers, leaders and visionaries. At Nike, it’s about each person bringing skills and passion to a challenging and constantly evolving game.
To work in retail is to be the face of Nike, Inc.. With a relentless focus on product knowledge and customer service, Nike Retail teams give valuable experiences to consumers every day. From Shanghai to San Francisco, every store has a unique perspective and hosts an inspiring community of sport and style devotees. A career in Nike Retail demands creativity and ambition and offers the opportunity to grow with some of the best athletes, teammates and retail partners in the industry.
EQUIP: Credible Athletes equip consumers through product and service knowledge and expertise.
ENGAGE: Connect with consumers by inviting them to engage with Nike.
INSPIRE: Inspire by creating an emotional connection to the brand between the consumer and Nike.
- Be passionate about Nike products and services.
- Demonstrate enthusiasm and eagerness to learn the fundamentals of all store Athlete roles, including but not limited to Service, Visual Presentation, and Stockroom.
- Deliver the best possible service an attention to all consumers.
- Assist the team in executing all daily retail operations to ensure premium service and smooth store functioning.
- Develop positive relationships with consumers and teammates.
- Be an active member of the store community by attending and supporting store events.
- Model reliability and flexibility by being able to work varied hours and days to meet the needs of the business.
- Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary.
- Must have or be pursuing a High School diploma or GED
- Able to perform basic math functions, including addition, subtraction, multiplication and division
- Able to effectively communicate in verbal and written English
- Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time
- Able to accomplish multiple tasks in a fast-paced environment
- Able to work effectively with others in a team-oriented environment and provide excellent customer service
- One or more years of customer service and/or retail experience preferred
**** INTERESTED APPLICATIONS MUST BE AVAILABLE TO WORK AT LEAST 4 HOURS PER DAY AT ONE OF THE FOLLOWING LOCATIONS:****
Summer Fun Center work hours:
Monday – Friday 2 PM – 6 PM
Kemeny Recreation Center work hours:
Monday – Friday 9 AM – 9 PM
Saturday 10 AM – 6 PM
- Organizes and directs free-play and planned group activities at a recreation site or facility.
- Organizes and gives instructions in team sports and group games.
- Runs field meets and sport days.
- Marks off playing field for games and maintains order.
- Ensures that equipment and apparatus are safe and properly used and prevents illegal or inappropriate behavior.
- Encourages participation in activities.
- Administers first aid.
- Ensures that grounds and equipment are being properly used.
- Ensures that groups or individuals have permits for use of playground, when required, and that spectators are not interfering with the players.
- Umpires sanctioned recreation championship games.
- Interprets rules of games, when required.
- Attends staff meetings.
- Maintains simple records and makes reports of activities.
- Assists professional recreation personnel in conducting programs and activities
High School Graduation or G.E.D and completion of one year of college coursework in community recreation, physical education, or a related field.
One year of experience in conducting organized recreational activities or in some athletic or related activity.
- Rules and equipment for the more common group games.
- Purposes and goals of organized recreation work.
- First aid methods.
- Administering first aid.
- Physical agility.
- Organize, teach and lead groups in various forms of directed recreational activities.
- Display understanding of and appropriate responses to childhood behavior.
- Administer first aid.
- Interact effectively with the public and children with tact and diplomacy.
- Display initiative and resourcefulness in promoting interest in recreational activities.
LICENSE, CERTIFICATION AND OTHER SPECIAL REQUIREMENTS:
Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position.
Work is performed indoors and outdoors with exposure to all seasonal conditions. This class is designated as a Special Service class to be administered under the provisions of Chapter 13 of Detroit City Code.
Department of Public Works
- Collaborate with staff on special projects which may include designing creative and effective marketing material for the City of Troy Department of Public Works pertaining to the Big Beaver Shuttle, recycling Initiatives for residents and staff, assist in other ongoing projects and attend DPW public engagement meetings.
- Gain broad experience in various aspects of marketing including branding, campaign planning and execution, data analysis, and valuable insight into public works functionalities.
- Develop literature to be utilized in the production of newsletters, pamphlets, flyers, brochures, and social media posts.
- Support daily activities of the DPW office by assisting with clerical and administrative duties; provides excellent customer service in person and over the phone.
- Develop knowledge of the policies, procedures and specific functions of the Public Works Department.
- Currently enrolled in a related program at the undergraduate or graduate level. Relevant majors include marketing, public relations, public administration, government, business administration, or other closely related majors.
- Ability to prioritize tasks and handle numerous assignments simultaneously.
- Excellent written and verbal communication skills.
- A high level of integrity, accuracy, dependability, and confidentiality.
- Proficient in Microsoft Office and strong computer skills including efficient internet searching and social media skills.
- Experience using Adobe Creative Cloud, specifically InDesign, is preferred.
- Valid Michigan driver license with a good driving record (based on City of Troy standards).
- As a condition of employment, the successful candidate must pass a pre-employment physical including drug screen.
Applications close on November 9th at 4:30 pm
SOUTHEAST MICHIGAN CENTER FOR MEDICAL EDUCATION (SEMCME)
Website and Registration Support
Basic Function and Responsibility
To provide overall support of the SEMCME Events and Registration System.
Characteristic Duties and Responsibilities
Duties include but are not limited to the following: (the order of listing is in no way based on priority)
- Learning and becoming proficient with SEMCME Registration System and all associated components, including the SEMCME website, CME Tracker Registration System, FTP Server, PayPal
- Troubleshooting issues with the overall Registration System and associated components
- Maintain the company email account designated for registration support by answering common questions and resolving registration issues
- Working with SEMCME Conference Managers to provide the following:
- Create/Publish/Remove Events as needed
- Upload content and images to the FTP Server for event publishing
- Open/Close Registration to Events
- Manually input registrations when needed
- Generate Sign-In sheets, Badges, and Walk-In forms for events
- Update registration system with attendance data
- Occasionally assist Conference Manager at events
General supervision is received from the Executive Director and Assistant Director.
- Strong computer skills – Microsoft Office, Excel, Word, Outlook; Database management skills a plus
- Strong aptitude for learning new technology tools/system (i.e. CME Tracker Registration System)
- Good communication and interpersonal skills.
If you are interested in the position, please send a cover letter and resume to David Pieper, PhD, firstname.lastname@example.org.
Dhade & Associates, PC
Our Wings are the face of the Red Bull brand and are our product ambassadors. The purpose of their job is 3 fold: approach consumers driving positive product trial, awareness and help establish Red Bull consumption in different moments of need; support our on and off premise sales through sales drives, merchandising and other sales support activities; and work at Red Bull events and help ensure an unforgettable consumer experience with the brand. Our Wings are an instrumental part of the organization, as the eyes and ears on the ground that listen to how consumers perceive our brand and our product, sharing this useful insight with the broader business to support future ideas and opportunities.
- A full, clean, driving license is required
- Excellent communication skills and ability to relate to different people in a range of occasions
- Highly approachable, social and outgoing
- Top notch time management and organizational skills
- Naturally entrepreneurial, with a high sense of responsibility and initiative
- Enthusiastic, energetic and positive attitude
- Highly committed, professional and a great team player
Oral & Written Communication
“Language exerts hidden power, like the moon on the tides.” Rita Mae Brown American Writer (1944- )
“False words are not only evil in themselves, but they infect the soul with evil.”
Socrates, Greek Philosopher (469- 399 BC)
“The single biggest problem in communication is the illusion that it has taken place.”
George Bernard Shaw, Irish Dramatist (1856-1950)
“Communication – the human connection – is the key to personal and career success.”
Paul J. Meyer American Businessman (1928- )
Communication, it seems, has always been the number one issue, challenge, and problem in the workplace. Consider the more recent example of GM’s faulty ignition crisis of 2014. Senior Contributor for Forbes.com, Carmine Gallo characterizes this as a communication failure of epic proportions. With the two documented words “customer convenience” this substandard product safety issue was dismissed repeatedly and ultimately resulted in 13 deaths.1
For more than 20 years, National Association of Colleges and Employers (NACE) has conducted surveys that ask employers what skills they require in new graduates. Communication Skills has been at or near the top each year. Not surprising, NACE has also included communication in the Career Readiness Competencies. Specifically, NACE defines Oral/Written Communications as the ability to:
Articulate thoughts and ideas clearly and effectively in written and oral forms to persons inside and outside of the organization. The individual has public speaking skills; is able to express ideas to others; and can write/edit memos, letters, and complex technical reports clearly and effectively
As with critical thinking skills, much of any academic curricula involves development of communication skills. Whether writing research papers, essay exams, class portfolios or emails to faculty, these are excellent examples for developing transferrable written communication skills. Likewise, class presentations, group projects, interview assignments, and advising appointments are ways to build transferrable oral communication skills. The challenge, once again, is the ability to connect these skills to your professional development. Writing a resume, completing job applications, submitting a personal statement, giving an elevator pitch or acing an interview are just a few examples of how to use written and oral communication to launch a career.
Communication competency goes well beyond job searching, as well. For better or worse, intelligence is judged on how well-spoken or grammatically correct one’s communication is. 2 So here are 3 strategies for connecting your academic accomplishments to your career goals.
Maintain a Career Portfolio
Many courses will require you to create files or journal for your class assignments. These are academic portfolios designed for reflection, deeper learning, and of course, critical thinking. Portfolios are great ways to demonstrate not only communication skills, but also all kinds of abilities and accomplishments. Career portfolios focus on the skills relevant to the field or industry for which you are interested. Career portfolio items, often called artifacts, can include, but are not limited to resumes, references, transcripts, project summaries, work samples, honors, awards, thank you notes, images, or anything that represents your activities and achievements. The important step is to take time to reflect on your learning and skill development. Writing about and discussing these experiences will not only help you build your communication skills, but boost your career confidence and professionalism as well.
Taking classes is only half of truly marketable degree. Employers will want to know how you applied your learning. It does not matter if it is paid or not, experience matters. Volunteering in your community and connecting with others on campus are two ways to experience all the benefits of an undergraduate education. Keep in mind, Wayne State University hosts over 400 student organizations through the Dean of Students Office. Even if there is not a group of interest, there is always the opportunity to start your own. The point is to use all resources afforded to you to support your success.
Visit Career Services
One such resource is Career Services. Would you like help starting your career portfolio? Or perhaps you want to take advantage of the paid employment opportunities such as part-time on- and off-campus postings, internships, cooperative education, or full-time jobs after graduation through Handshake to gain professional experience. Whether you are updating your resume, revising your personal statement, or preparing for an interview, Career Services also offers Stop-in Counseling for all kinds of career questions. To learn more about building professional communication strategies, be sure to visit or contact Career Services at www.careerservices.wayne.edu or (313) 577-3390 to schedule an appointment with a Career Planning Counselor
“Words – so innocent and powerless as they are, as standing in a dictionary, how potent for good and evil they become in the hands of one who knows how to combine them.”
Nathaniel Hawthorne, American Novelist (1804-1864)
References and Resources
1Gallo, C. (June 9, 2014), “Two Misleading Words Triggered GM’s Catastrophic Communication Breakdown” Forbes.com retrieved September 26, 2018 from https://www.forbes.com/sites/carminegallo/2014/06/09/two-misleading-words-triggered-gms-catastrophic-communication-breakdown/#2414e5ca047f
2Schloneger, R. M. (April 21, 2016) Is This Author Intelligent? The Effect of Spelling Errors on Perception of Authors retrieved October 2, 2018 from https://digitalcommons.cedarville.edu/cgi/viewcontent.cgi?referer=https://www.google.com/&httpsredir=1&article=1001&context=linguistics_senior_projects
- Creating and updating event invitations and advisor biographies
- Assist with customizing and dissemination of press releases
- Updating firm and advisor websites
- Implementation of marketing plans for individual advisors
- Assist in coordinating various marketing methods including: direct mail, print ads, networking, internet, and social media
- Research and develop new methods of marketing
- Various clerical work and data entry
- Must have excellent organizational skills, attention to detail, and the ability to prioritize
- Must have excellent interpersonal skills and follow-up skills
- Leadership potential
- Proficiency in Microsoft Word, Excel, Publisher, and Outlook required
- Proficiency in Photoshop preferred
- Ability to learn other software programs
- Strong verbal and written communication skills required
- Ability to work independently and as part of a team
- Current College Junior or Senior
Log into your Handshake Account http://wayne.joinhandshake.com and Enter Job #1594220 in the search field
Log Into Handshake http://wayne.joinhandshake.com and Enter Job ID #1931664
The Judges of the United States Bankruptcy Court for the Eastern District of Michigan announce the availability of a part-time (20hrs/week), temporary (through Sept 30, 2019), shared law clerkship in Detroit.Occasional travel to Flint and Bay City may be required. Appointment extension dependent upon performance and continued funding, not to exceed four years.
To qualify for the position, applicants must be law school graduates (or be certified as having completed all law school studies and requirements and merely awaiting conferment of degree), and have one or more of the following attributes:
-Standing within the upper third of the law school class from a law school on the approved list of either the American Bar Association or the Association of American Law Schools;
-Experience on the editorial board of a law review of such a school;
-Graduation from such a school with an LLM degree; or
-Demonstrated proficiency in legal studies which in the opinion of the judge is the equivalent of one of the above.
Some examples of criteria which are considered to be acceptable as equivalent include:
-Publication of a noteworthy article in a law school student publication or other scholarly publication;
-Special high-level honors for academic excellence in law school, such as election to the Order of the Coif;
-Winning of a moot court competition or membership on a moot court team that represents the law school in competition
with other law schools;
-Participation in the legal aid or other law school clinical program sanctioned by the law school;* or
-Summer experience as a law clerk to a state or local judge or law clerk experience on a continuing basis in a private firm while attending school (i.e., working one’s way through college).*
*In order to receive credit, participation and experience could not have been for academic credit.
JSP Grade Level: Years of Legal Work Experience** Required: Bar*** Membership Required:
11 (begins at $33,495 annually) 0 No
12 (begins at $40,147 annually) 1 Yes
13 (begins at $47.740 annually) 2 Yes
**Legal work experience is progressively responsible experience in the practice of law, legal research, legal administration, or equivalent experience received after graduation from law school. Major or substantial legal activities while on military duty may be credited on a month-for-month basis whether before or after graduation, but not to exceed one year if before graduation from law school.
***Must be a member in good standing of the bar of a territorial, state, or federal court of general jurisdiction.
NOTE: No individual is permitted to serve in the Judiciary for more than four (4) years (whether full-time or parttime) in a temp law clerk capacity on or after September 18, 2007. The four-year limitation is cumulative, accounting for
all temp law clerk service with the Judiciary completed on or after September 18, 2007. This is a lifetime limitation; therefore, once a law clerk has served four years as a temp law clerk, he or she may not be re-employed with the Judiciary as a temp
law clerk. Service as a temp law clerk prior to September 18, 2007, will not be counted toward the four-year limit.
To apply for this opportunity, please send a resume, transcript, writing sample and three references on
or before October 5, 2018 to:
Law Clerk Vacancy
United States Bankruptcy Court
211 West Fort Street, Suite 1950
Detroit, Michigan 48226
The selected candidate(s) will be subject to FBI fingerprint background check as a condition of employment.
AN EQUAL OPPORTUNITY EMPLOYER
All appointments subject to mandatory electronic funds transfer.
UPS Part-Time Package Handlers play a crucial role in the success of UPS in a warehouse environment, whether they’re sorting packages, loading trucks or unloading trucks. No matter your role, you’ll work closely with your team to ensure all the work behind the scenes is done safely and successfully. As a result, you’re ensuring our customers receive their packages on time, directly impacting the bottom line on a global scale. As a bonus, the variety of shifts available (mostly Monday through Friday, Tuesday through Saturday or Sunday through Thursday, among others depending on location) will allow you to enjoy a healthy work-life balance and get your degree in your free time. Looking for an opportunity for growth? Fun fact: many of our senior managers started out as Part-Time Package Handlers while in college. Ready to take the leap? You’ll learn all the ins and outs of UPS and the position at a comprehensive orientation and warehouse tour.
Shift: Twilight (2:00 PM – 7:00 PM)
UPS is hiring individuals to work as part-time Package Handlers. This is a physical, fast-paced position that involves continual lifting, lowering and sliding packages that typically weigh 25 – 35 lbs. and may weigh up to 70 lbs. Part-time employees usually work 3 ½ – 4 hours each day and workdays can vary (Monday – Friday) or (Tuesday – Saturday) depending on the building needs. Package Handlers typically do not work on holidays.
Package Handlers receive a competitive hourly rate and also an attractive benefits package. Please note that these opportunities are part-time only working approximately 17 1/2 – 20 hours per week.
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law
In 2014 National Association of Colleges and Employers (NACE) conducted, a global survey to identify and clearly define the skills new graduates need to be successfully in today’s economy. We introduced the eight competencies the inter-disciplined committee singled out last week (link) as the core of Career Readiness. Critical Thinking and Problem Solving was among the top skills identified by employers during the survey list. NACE defines Critical Thinking/Problems solving as the ability to:
Exercise sound reasoning to analyze issues, make decisions, and overcome problems. The individual is able to obtain, interpret, and use knowledge, facts, and data in this process, and may demonstrate originality and inventiveness.
This is not surprising considering that change is constant and now at the speed of the Internet. Whether it be project, contingency or term employment, jobs have become temporary. In education, for example, the trend is to hire more adjunct faculty or long-term substitutes than the traditional tenured-track. Some experts even suggest the word “job” as it was defined in the last century is becoming extinct.
Regardless of such change, however, it is important to remember that while jobs may come and go, there is never a shortage of issues, challenges and problems. All organizations, especially those who are striving to be competitive in today’s global market, need workers who can anticipate, recognize, prioritize, and tackle such challenges with energy and creativity. This requires workers to be adaptable and knowledgeable not only about their organization, but about the markets for which their organization operates. For example, a savvy hospital employee would know the needs and trends of their local facility as well as those that impact health care and related industries.
“Critical thinking is that mode of thinking — about any subject, content, or problem — in which the thinker improves the quality of his or her thinking by skillfully analyzing, assessing, and reconstructing it. Critical thinking is self-directed, self-disciplined, self-monitored, and self-corrective thinking…”
The research regarding critical thinking ability is vast. While it is easy to say the essence of critical thinking is “thinking about your thinking,” mastering critical thinking is truly lifelong endeavor. It takes practiced awareness to become a “well-cultivated thinker,” and even then, we are still subject to common human fallacies. The good news is that most college courses are designed to help students build these skills. The challenge is for students is not only thinking about the issues, challenges and problems discussed throughout their curricula, but to transfer that knowledge to what they learn about the organizations and industry markets. This is the ability that employers state new graduates lack in NACE surveys.
Are you ready for the challenge of transferring your critical thinking skills to your career? Here are some tips for creating and implementing an effective action plan.
Know Your Style
The quickest place to start is to take the time to think and reflect on your personal style. In her book, Now You’re Thinking, Judy Chartrand (2012) suggests that there are seven thinking style preferences: analytical, inquisitive, insightful, open-minded, systematic, timely, and truth-seeking. Do you like to anticipate consequences? Or do you like to focus on the big picture? Perhaps you are more tolerant of differing viewpoints. Or do you like make decisions quickly? The point is that understanding your preferences helps you identify potential blind spots in your thinking skills.
Build Your Foundation
Like all competencies, critical thinking can be reflected in other thinking skills. The core thinking skills of focusing, remembering, gathering, organizing, analyzing, connecting, compiling, evaluating and generating provide foundation for more complex abilities including practical thinking, creative thinking and of course, critical thinking. For example, critical thinking utilizes analysis and evaluation and creative thinking relies on generating new thoughts and ideas. Identify strategies to strengthen these skills that will improve your ability to understand and process information. For example practicing different approaches using basic tools such as inductive reasoning, heuristic method, and mean-end analysis is helpful for building analytical skills
There is no way around it. In order to transfer your skills and knowledge, you need to understand how what you learned is relevant. Chances are you won’t know this unless you have explored the organization, industry and market where you want to establish and grow your career. You can start with organization websites to learn about their purpose, history, leadership, products, services, and of course opportunities. Next, you can use Wayne State Library Research Guides explore industries to learn about ratings and competition as well as the business market. You can also keep yourself current by reading articles, following professional associations and watching trends.
Putting It Together
As you explore your organizations, industries and markets, you should also learn about their issues, challenges, and problems. That is using your critical thinking skills! However, since thinking is predominantly an internal function, you will also need to practice demonstrating with your behavior. In other words, you will need to clearly communicate how your skills are relevant at all stages of your career, whether it be a job interview or request of promotion. As all forms of communication will remain critical, next week we will tackle two biggies: oral and written communication.
For more help building your critical thinking skills action plan, visit or contact Career Services at or (313) 577-3390 to schedule an appointment with a Career Planning Counselor
References and Resources
Critical Thinking Model: http://www.criticalthinking.org/pages/elements-and-standards-learning-tool/783
Chartrand, J.M (etl). Now You’re Thinking: Change Your Thinking– Revolutionize Your Career– Transform Your Life. FT Press, 2012. (https://www.amazon.com/Now-Youre-Thinking-Thinking-Transform/dp/0133993493)
Olympia Entertainment, a Detroit-based company founded by entrepreneurs Michael and Marian Ilitch, is one of the country’s most diverse sports and entertainment companies and the largest of its kind in the Midwest. The company owns and operates Detroit’s Fox Theatre and the intimate City Theatre; books and operates Little Caesars Arena and books Comerica Park. Olympia Entertainment also handles business operations for the Detroit Red Wings.
Little Caesars Arena— the new home of the Detroit Red Wings and Detroit Pistons. It is the crown jewel of The District Detroit, a major development project which is transforming 50 underutilized blocks in the downtown’s core into vibrant offices, restaurants, shops, housing and venues. Our goal is to connect communities and revitalize this important area between Downtown and Midtown and be a catalyst for more development in the area. The District Detroit will connect these venues into one contiguous, walkable area, where families, sports fans, entrepreneurs, job seekers, entertainment lovers and others who crave a vibrant urban setting can connect with each other and the city they love.
Olympia Entertainment is seeking Private Event Hosts. This position is responsible for continuously turning each experience into memories for our guests.
Olympia Entertainment fosters a culture of guest-centricity by providing the tools, training, processes and support to empower each colleague to consistently deliver exceptional guest service.
- Restrict guest access into credentialed areas on both event and non-event days. Specifically, controlling access from our four restaurants into the Via/Concourse.
- Work closely with the Private Event Sales team and the Operations Department.
- Welcome and warmly greet our guests and assist them with finding their seat as well as with any question or need they may have during their visit to Little Caesars Arena.
- Monitors crowd behavior, and takes steps to ensure each guest enjoys the event without disruption from others.
- Scan tickets as guests enter the arena, and ensure no guest is granted admittance without a valid ticket as needed.
- Engage guests at every opportunity, taking the time to recognize regulars by name when appropriate.
- Learns and maintains knowledge of the seating and layout of Little Caesars Arena.
- Assist our disabled guests including wheelchair escorts.
- Perform all other job-related duties as requested.
Supplemental Job Functions:
- Perform other duties as assigned.
Minimum Knowledge, Skills and Abilities:
- High school diploma and one to two years of customer service related experience is required.
- Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work.
- Large scale, fast-paced sports/entertainment experience, preferred.
- Exceptional interpersonal skills to build and maintain strong relationships with a diverse workforce.
- Ability to work days, nights, weekends and holidays.
- Ability to maintain quality of work with little to no supervision.
- The ability to critically think and problem solve.
- Ability to deal with problems involving a few concrete variables in standardized situations.
- Possess the highest integrity and ethical standards.
- Irregular and extended hours including nights, weekends, and holidays.
- Hours vary per week depending on the events. Maximum hours are 25/week.
- Exposure to moderate – high noise level.
- Frequent visual/auditory attention.
- Ability to occasionally lift and/or move up to 25 pounds.
- Ability to climb stairs and stand for long periods of time.
- While performing the duties of this job, the colleague is occasionally exposed to outside weather conditions.
There has been a lot conversation about Career Readiness. Well, let’s take a brief look at what it all means and why Career Service professionals and employers think it so Important for our students to learn. Career Readiness is defined by the National Association of Colleges and Employers (NACE) as “the attainment and demonstration of requisite competencies that broadly prepare college graduates for a successful transition into the workplace.” Additionally, NACE has identified Career Readiness competencies which will assist students as they transition from Education to Career. These Career Readiness Competencies include: Critical Thinking/Problem Solving, Oral/Written Communication, Teamwork/Collaboration, Digital Technology, Leadership, Professionalism/Work Ethic, Career Management and Global/Intercultural Fluency.
Each competency is crucial to your professional development. Employers not only want students who possess technical skills but also have those soft skills (i.e. Career Readiness Competencies) which will help them to navigate successfully in a professional environment.
During the upcoming months, we will share additional information regarding each Career Readiness Competency as well as ways students can develop these important skills. Throughout the Fall Semester, the Career Services office will host several workshops on Career Readiness including Pop-Up Sessions in the David Adamany Undergraduate Library (UGL) on the 2nd Floor at the HUB. Session dates and times are provided below. Please visit the Career Services website for more information about workshops and Career – related events.
September 25 – 11:00 am – Critical Thinking/Problem Solving
October 30 – 2:00 pm – Oral/Written Communication
November 29 -11:00 am – Teamwork/Collaboration
January 22 – 2:00 pm – Digital Technology
February 19 – 11:00 am – Leadership
March 19 – 2:00 pm – Professionalism/Work Ethic
April 16 – 11:00 am – Career Management and Global/Intercultural Fluency
References and Resources
This position consistently demonstrates their understanding of the customer service processes, service standards and interpersonal skills necessary to consistently create an exceptional service. Performs related work as required.
- Performs tasks associated with supporting the museum experience during a special exhibition (i.e. audio guide distribution, ticket handling)
- Provides complimentary guest services (i.e. wheelchairs, storage of backpacks, bags, coat check, etc.)
- Contributes actively to a warm and friendly atmosphere by greeting visitors and provides general information and direction throughout their visit
- Directs visitors and groups to maintain crowd control and monitors exhibition traffic flow to maintain a positive visitor experience
- Completes equipment set-up and fulfills signage requests for museum programs
- Stocks museum maps, brochures and other literature in the museum lobbies and in various galleries and literature kiosks
- Performs other duties as assigned by the Supervisor, Visitor Services
- High school diploma or equivalent
- Excellent customer service skills based on recent customer service experience
- Capacity to successfully handle multiple and competing tasks
- Possess a “can-do” attitude, display calmness in the face of changing priorities while demonstrating the flexibility and willingness to provide a positive experience for each museum visitor
- Capacity to use tact, discretion and sound judgment while providing exceptional customer service
- Based on assignment, position may require a great deal of moving and/or maintaining a stationary position for at least four (4) hours, the ability to move 30 pounds, and to reach overhead during the shift.
- Ability and willingness to work a flexible schedule, including weekends and some evenings and/or late nights
If you are interested in applying for this position, please do so online by clicking the “Apply” link below. Applications will be accepted through 4:00 PM (EST) on September 25, 2018.
Employment applications and/or resumes will not be accepted in person or by mail, e-mail, or facsimile.