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Wayne State University

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Mar 6 / Geoffrey Nathan

Yes, the IT Services Survey is real—and I’m glad you asked

Much of the campus received a message earlier this week to fill out an IT Services Survey. I have been contacted by many people asking whether the survey was legitimate, or whether it was a phishing attack.

Let me first say that I very much appreciate folks asking me whether this is real. It means our training is having an effect and people are learning to be skeptical of email messages that ask them to click on things. That is exactly the right attitude to have!

That said, let me point out a couple of telltale indicators that this message is real:

If you hover over the link that is provided, a tiny window will pop up (on Firefox it appears in the bottom left corner) showing the actual URL that you will go to if you click the link. Always hover over a link if you are suspicious. If the pop-up address and the one visible in the actual message match, then you are about to go to the website claimed. In this case, the website belongs to techqual, a company many of you already know about — it’s Wayne State’s source for running this survey. Here is a screenshot of what that looks like in my Wayne Connect mailbox — the arrow points to the popup URL.

 


If you are interested in learning more about how to recognize phishing emails, our Chief Information Security Officer, Kevin Hayes and I will be conducting anti-phishing training on Thursday, March 23, at 11 a.m. in the Purdy-Kresge Auditorium. Come and learn all the telltale signs of phishing emails and why we keep getting these attacks. And, of course, what you can do to protect yourself. No advance registration and no technological knowledge is required. Learn more at events.wayne.edu.

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