Skip to content

Wayne State University

Aim Higher

Dec 9 / Carmen Gamlin

Computer Helpdesk Support Intern/Co-op at Detroit Law Firm – Send Resumes to Carmen Gamlin by Friday

Computer Helpdesk Support Intern/Co-op

Full or part time Internship/Co-op for current student

Company:                 www.bsdd.com, Law Firm of Barris, Sott, Denn & Driker, P.L.L.C

Position reports to:  Director of Information Technology & Cyber Security

 

Job Description:

To maintain the computer systems and ensure they run smoothly; to provide technical support and advice to computer users.

Job Duties:

  • Installing and configuring computer hardware, software, systems, networks, printers, scanners and more
  • Planning and undertaking scheduled maintenance upgrades
  • Talking to computer users to determine the nature of problems
  • Responding to breakdowns and viruses in a timely fashion
  • Investigating, diagnosing and solving computer software and hardware faults
  • Repairing equipment and replacing parts
  • Maintaining records of software licenses
  • Managing stocks of computer equipment, consumables and other computer supplies

Key Skills:

  • Technical skills
  • Organizational Skills
  • Interpersonal Skills
  • Communication Skills
  • Patience
  • A meticulous nature
  • A logical Mind
  • Capable of working well under pressure
  • Capable of multitasking


Qualifications:

A degree is not always necessary, though graduates (particularly those with relevant qualifications) may be preferred. The Microsoft Certified Software Engineer (MCSE) qualification can be beneficial, though this does not provide any hardware training. Prior work experience gained in any position involving contact with customers or the general public is advantageous.

How to Apply:

This position is a great opportunity to use your technical skills at a law firm. Due to Security nature of position US Citizenship is required. Email resume by 4:00 pm Dec 13th to Carmen.Gamlin@wayne.edu. Subject line Computer Helpdesk Support Intern/Co-op

 

Leave a comment