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Jul 21 / Donna Carroll

Hobart William Smith Colleges – Associate Director

Hobart William Smith Colleges
Associate Director, Disability Services
Center for Teaching and Learning

Location: Geneva, NY


Hobart and William Smith Colleges cultivates an inclusive and supporting learning community that values the diverse learning styles of our students. The office of Disability Services in the Center for Teaching and Learning (CTL) is committed to providing students with disabilities access to HWS programs and activities. We strive to provide the appropriate individualized accommodations necessary for students with disabilities to succeed.

The Associate Director works to facilitate academic accommodations for students with disabilities in compliance with the Americans with Disabilities Act, Section 504 of the Rehabilitation Act, and College policies and procedures. The Associate Director provides administrative oversight, advocacy, education, and leadership pertaining to disability services.


* Review disability documentation to determine eligibility for services and to substantiate requests for reasonable accommodations.
* Provide direct service and consultation to students.
* Coordinate the implementation of approved accommodations for students with disabilities and follow up to assess effectiveness.
* Educate faculty about reasonable accommodations, effective strategies for engaging with students with disabilities, and current research and methodology for effective teaching strategies.
* Supervise the Coordinator of Disability Services.
* Develop, update, and maintain policies and procedures related to student disability services.
* Oversee academic accommodations provided by the CTL (note-takers, test-taking, etc.).
* Manage disability housing and dining accommodations.
* Documents, maintains and reviews case records, notes, recommended course of action and related student information. Establish the document tracking and maintenance procedures for Disability Services staff.
* Assist the Director and all other CTL staff members with the daily functioning of the Center and with writing reports regarding its usage and effectiveness of accommodations.
* Facilitates the use and availability of access technology by developing, implementing, and maintaining access technology standards, protocols, and policies for the Colleges.
* Work in collaboration with the Coordinator of Disability Services to ensure consistency in practice and policy.
* Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, attending professional development courses, and attending training and/or courses required by the Associate Dean, Teaching, Learning, and Assessment and Director of the Center for Teaching and Learning. Maintain knowledge of accessibility and disability services best practices for higher education.
* Perform other tasks as assigned



* Master’s degree in related field.
* 5-7 years of experience working with students with disabilities or advanced graduate work with experience providing disability services in post-secondary education setting.
* Experience teaching and/or working specifically with students with disabilities in post-secondary institutions
* Discretion, sound judgment and strong interpersonal skills in dealing with students, faculty, administrators, parents, handling confidential information, and communicating with all campus constituencies.
* Experience effectively developing and implementing new policies and processes.
* Practical leadership experience and demonstrated ability to influence others.
* Demonstrated experience reviewing clinical documentation, conducting interactive/iterative processes for determining accommodations and providing such accommodations.
* Demonstrated knowledge of applicable state and federal laws that ensure equal access, including Section 504 and 508 of the Rehabilitation Act of 1973, the ADA and ADAAA of 2009, the Telecommunications Act of 1996 as well as knowledge of accessible technology best practices.
* Superior attention to detail, problem-solving skills, organizational skills, and electronic, verbal, and written communication skills.
* Demonstrated knowledge of diversity and the ability to interact with a diverse population.


* Ability to work as a team member to build strong working relationships across campus and in the broader community.
* Computer literacy and knowledge of various office practices & procedures, and competency in Microsoft Office products including Word, Excel, and Outlook.
* Ability to manage multiple, on-going and complex disability-related student matters.
* Strong presentation and facilitation skills.
* Familiarity with assistive technology.


This is a full-time, 12-month, benefits-eligible administrative salaried/exempt position. Typical hours of work are 8:30 a.m. to 5:00 p.m. with some occasional nights and weekends.The salary is competitive and is negotiable depending on the strength of qualifications. The benefit package includes but is not limited to: 20 days of vacation each year; 10 paid holidays; medical, dental, and vision insurances; long-term disability coverage; life insurance; and retirement benefits. This position is not all-inclusive, as other tasks or responsibilities may be assigned.

Review of applications will begin immediately and continue until the position is filled. Interested applicants are encouraged to submit a cover letter, resume and the names with contact information of at least three (3) professional references to our application service, Interfolio

If you have any questions about using Interfolio, please send to<>.


Hobart and William Smith Colleges are committed to providing a non-discriminatory and harassment-free educational, living and working environment for all members of the HWS community, including students, faculty, staff, volunteers, and visitors. HWS prohibits discrimination and harassment in their programs and activities on the basis of age, color, disability, domestic violence victim status, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected under the law. Discrimination on the basis of sex includes sexual harassment, sexual violence, sexual assault, and other forms of sexual misconduct including stalking and intimate partner violence, and gender-based harassment that does not involve conduct of a sexual nature